COVID-19: Due to the ongoing pandemic and the impact it has had on us we altered our working patterns so that orders are only guaranteed to be processed and dispatched on Monday*, Wednesday and Friday. This has allowed us to not fall behind or struggle to dispatch orders promptly. You'll still get your order quicker than from a lot of our competitors.
*we are closed on UK Bank Holidays so dispatch on the following Tuesday.
Standard Shipping Charges
|Royal Mail 48hr||Royal Mail 24hr|
Bulky < £45
|£6.75 (Courier: Tracked)|
|Over £45*||FREE DELIVERY* (Select at Checkout)|
*Free Delivery is through Royal Mail 48hr Tracked unless a courier service is needed due to size/weight. If you want your order to come via a 24hr service then please select this option at checkout instead of Free Delivery, charges apply.
Low Cost Item Shipping
Due to the low cost/weight of some of our haberdashery items such as KAM snaps, threads, needles, bias binding, elastic etc we have introduced a cheap non-tracked service. Please note: Multiple KAM Snap and thread orders may not be be viable for this option.
|2nd Class||1st Class|
These are sent via standard stamped postage to minimise costs and therefore have no tracking options.
UK Bulk Orders
For Bulky orders, eg. >=10m of an individual fabric, then please contact us at firstname.lastname@example.org for more information and to allow us to quote. Depending on the Shipping Address these may incur delivery charges, as we need to use courier services, but we can often offer discounts on the fabric.
European and Worldwide Shipping
Please be aware that there may be issues within your own country due to the Covid pandemic which may slow the delivery process. This is out of our control.
We are happy to ship our orders worldwide though this is dependent on the total weight of the order. We use Royal Mail (UK based) International Tracked and Signed delivery option which is a fully tracked service. This is to help keep costs down and to allow us to offer affordable postage rates.
|Europe||World Zone 1||World Zone 2||USA|
|250g to 500g||£11.40||£15.50||£17.25||£18.50|
|500g to 750g||£12.40||£17.90||£20.20||£21.00|
|750g to 1kg||£13.25||£20.40||£23.40||£24.30|
|1kg to 1.25kg||£13.45||£22.40||£25.90||£27.50|
|1.25kg to 1.5kg||£14.25||£23.70||£28.30||£30.00|
|1.5kg to 2kg||£14.75||£25.10||£31.50||£32.50|
All international deliveries will incur a charge dependent on your location and the weight of your order, up to a maximum of 2kg (4.4lb). This will be displayed to the customer prior to payment and you will only be charged for the additional postage required for your specific order. We do not use postage charges to increase profits as we believe in fair charges to all of our customers.
Brexit: Due to the UK leaving the EU on the 31st December 2020 all EU sales will no longer have UK VAT applied to their orders. However, please contact your own authorities to determine whether you will be subject to duties and taxes on goods entering your own country, in most cases this will happen at the moment.
Please Note: Any international orders over 2kg in weight require us to quote for each individual order and we'll quote the full shipping costs as part of the quote.
Please allow 14 days for delivery before contacting us regarding "missing" parcels.