To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • Fabric cannot be cut or defaced
  • Non fabric items must be in original packaging and unused.

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • You will pay for the return postage but this will be reimbursed if the return is due to an error made by us.
  • You are responsible for the charges of the return shipping when incorrect item ordered.
  • If we have sent the wrong item or it is damaged then we will be responsible for the return postage.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.